Support/Updates

dbaTOOLS Support

 

Patches

 

All of the known problems are fixed in the latest patches.

 

All of the latest patches require .Net Framework Version 4.5 which can be downloaded from Microsoft.  Also they fix any CAS Policy errors.

 

Version 17.0 Patch 17.8

Version 59.1 Patch 59.1.3

 

Version 17.0 Full Download

Version 59.1 Full Download

 

MCP Patches for XL (Extra Large) databases

 

Version 17.0.5 Container Files (Zip file contains both Level 5 and Level 6 code files)

 

Version 59.1.2 Container Files (Zip file contains both Level 5 and Level 6 code files)

 

 

 

Update Notification

Click here to register to receive email notification of dbaTOOLS updates when they are available.

 

 

Warnings (4)

 

(1)  The full install of dbaTOOLS Version 59.1 part number 8896 8078 included with the Unisys release will not install if dbaTOOLS Version 17.0 is installed on the PC.  A fixed version part number 8896 8078-001 can now be ordered from Unisys.  Also the downloaded full install dbaTOOLS591.zip downloaded before May 10, 2017 will not install correctly.  The full download install dbaTOOLS5912.zip available June 19, 2017 fixes the problem.  A work around is to uninstall dbaTOOLS Version 17.0 before installing dbaTOOLS Version 59.1 on a PC.

 

(2)  Warning - Analyzer should not be run during REORGANIZATION!

 

(3)  XL (Extra Large) databases require the latests MCP software patches 17.0.5 or 59.1.2 to gather Loading, Levels, Segment and population data for structures with a structure number greater than 4095.

 

 

Latest Updates to dbaTOOLS Versions

 

Last Updates posted:   Tuesday September 18, 2018.

 

Version 59.1

Patch 59.1.3 is available for dbaTOOLS  59.1

 

Version 17.0

Patch 17.8 is available for dbaTOOLS 17.0

 

Support for Version 16.0 ended October 31, 2017

 

 

Newest Help Files

Starting with Version 59.1 the Help Files are provided in WebHelp format.  When dbaTOOLS is installed, there will be a sub-directory with the name HelpFiles.  Under this sub-directory will be a sub-directory for each product Accesslog, Analyzer and Monitor.  Each of these sub-directories  contain a zip file titled HTML5.zip.  Extract all of the files in the zip file directly into the sub-directory they are under.

 

These are the latest versions of the help file and are in WebHelp format for Version 17.0.

 

AccessLog 17.0 Help Files

Analyzer 17.0 Help Files

Monitor 17.0 Help Files

 

Technical Support

 

dbaTOOLS is supported by both Stewart DataTech and Unisys Corporation.  If you have purchased the product from Stewart DataTech please contact us for support.  If you have purchased your product from Unisys Corporation please use your normal Unisys support channels or you can contact Stewart DataTech.

 

Send email to Support.